Complaints

June 2, 2008

If any member of the public has any cause to complain about their experience with a Taxi Driver i.e. The fare charged ,cleanliness of the car or general manner of the driver please make your complaint to:

Manchester

Taxi Licensing


Glasgow

Environmental Protection Services

Taxi and Private Hire Enforcement Unit

231 George Street

Glasgow

G1 1RX     Phone: 0141 287 4294  Fax: 0141 287 6699

Email: Enforcement Unit Manager


Middlesbrough Taxi licensing webpage


The North Tyneside Licensing Dept: Tel.:  0191 6432165

WebPage:   Hackney carriage and private hire licensing

E-Mail: taxi.licencing@northtyneside.gov.uk


Newcastle upon Tyne: Taxi Licensing: 0191 2783850


Blyth Taxi  Licensing 01670 542218

Northumberland Taxi Licence Applications

London: Public Carriage Office London

Posts Last Comment
Worker was employee owing to mutuality of obligation (23 comments)
The Contracts(Rights of Third Parties)Act 1999
1.(1)Subject to the provisions of this Act,a person who is not a party to a contract(a”third party”)may in his own right enforce a term of the contract if-
(a)the contract expressly provides that he may, [...]
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newsman
2012-05-23 18:40:19
Minicab boss could face criminal prosecution over bus lane row (1 comments)
Yet another case of back tracking by Addison Lee, because he has been caught with his pants down & thought he was to Big & Rich to be Challenged! [...]
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Transport Manager
2012-05-23 05:26:35
Taxi drivers deny green lights on roof signs are racist (1 comments)
Well it was Varadkar who said in september 2008 that foreign national should be given inducements to go home. They should be paid 6 months welfare payments and asked to leave Ireland! Is this not racist? I suppose when you are an arsehole like him it [...]
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Robbie Kidd
2012-05-20 19:01:29
Taxi and Private Hire Services (34 comments)
Andy,

I just enjoy winding David up, as he is unwilling to accept he had Delegated Powers, but refused to accept even when told by the Judge in October 2008, he could have refused to Licence! He even admitted in a previous post on this site he wa [...]

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Transport Manager
2012-05-19 07:33:47
Touting: The Private land – Public place argument. (6 comments)
Joe,

The L/A must have permission from the private land owner to site a rank and that permission can be withdrawn at any time,normal consultation criteria does not apply in these cases. [...]

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newsman
2012-05-18 08:13:15
Recent Discussions (22 comments)
When you refuse to face the
truth, you deceive yourself and live in falsehood, also known as denial. What do you think? [...]
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soaplySmoolla
2012-05-15 13:15:31
Is the nature of Private-Hire being exposed? (5 comments)
I’m one doing victorian style hours, it sucks and yes the owners are exploiting us en mass. [...]
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Anon
2012-05-15 05:55:30
Trafford Council taxi licence inquiry: Two men arrested (7 comments)
Transport Manager,

You may wish to cherish what I am about to say, because I may never have reason to say it again, but you’re right, section 72(2) does incorporate section 44(3) to the effect that it applies also to an offence under Part II.

H [...]

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David Wilson
2012-05-10 16:15:40
Law Commission advise of date of consultation (19 comments)
So it’s a national private hire plate? All very well for the operators looking to constantly expand but what happens if your working from a low cost taxi firm as they’ll all probably be and you finish work 50 miles from home every night?

And am [...]

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Andy Warhol
2012-05-10 08:48:25
Taxi victory for campaign group (3 comments)
Mike,
You are correct in your assumptions but unfortunately a lot of HACKNEY CARRIAGES in the North East are working from private hire offices and charging fares greater than allowed under the rulings of the private hire operator being a specialist [...]
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newsman
2012-05-05 10:28:36
Fears voiced over rear loading taxi decision (1 comments)
Where was Daphne when gov’t made us all spend thousands on WAV nearly bankrupting us all u can’t please some people!!! [...]
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Taximan
2012-04-30 19:35:17
Petition calls for taxi charge change (8 comments)
Newsman,

I find it very strange that Two Millionaire Business people with Peter Stringfellow & John Griffin being the Nadine Quashie Lap Dancer Case, then the Private Hire Industry with Addison Lee.

Could be a very interesting time, with th [...]

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Transport Manager
2012-04-30 05:56:01
‘It’s absolutely shocking’ — north-east Fife taxi operators face grilling for failed tests (9 comments)
Admin,

What is wrong with wanting to have higher standards in the Taxi or Private Hire Industries.

Now you say I am being pedantic, but I personally wish when these type of figures are released, they would release the figures as Hackney Carriag [...]

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Transport Manager
2012-04-27 06:04:38
TFL 1 – 0 Addison Lee (1 comments)
Well 3,500 Drivers, I guess that is a lot of Tax Evasion, if the Treasury decides to follow Ian Austin MP for Dudley recommendations the co-chair Cyclist questioning in Parliament? [...]
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Transport Manager
2012-04-26 20:31:48
Written Questions about the Government’s relationship with Addison Lee & self employed status of private-hire drivers (3 comments)
I listened to the Vine show as well, and Jeremy Vine has certainly gone down in my estimations. He kept refering to Private Hire Taxis.

Mind you, the chap from the LTDA did himself no favours by referring to people ‘getting off the plane or boat’ [...]

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wayne casey
2012-04-26 08:43:02
Minicabber loses his way in argument against cyclists (4 comments)
Taj,

Simple Fact is Addison Lee, had a Problem with Cyclists, but also stated he would pay his Drivers Fines in relation to Bus Lanes at the same time! Maybe you should read the MP Ian Austin, who just happens to be the Dudley MP & Co-Chair o [...]

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Transport Manager
2012-04-25 12:40:54
Tory minicab donor Addison Lee fires first shot in battle of London bus lanes (5 comments)
David,

You will one day realise, that I do certain things, to give you the opportunity to enter the debate, as if it was not for you being selective with Mr Shanks about which parts of the 1998 Act, you want & which parts you do not want!

N [...]

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Transport Manager
2012-04-24 07:25:28
Council wins crown court taxi appeal (1 comments)
At last some sanity has prevailed. [...]
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Transport Manager
2012-04-23 18:01:36
Prepared to take the Risk? (1 comments)
Thanks for this, but as the Government Only has a Policy for Hackney Carriage Type Vehicles, is it not funny how the Article mentions the Private Hire Vehicle & Driver.

Now the DDA 1995 applied conditions to a Hackney Carriage Vehicle, but not [...]

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Transport Manager
2012-04-21 09:07:20
At last, sanity prevails courtesy of Tewkesbury Borough Council (1 comments)
Now if only Berwick council had thought of a simple little thing like a knowledge test….maybe things would have turned out a little different ;) [...]
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Wayne Casey
2012-04-13 20:41:17
Pivotal taxi case ends in conviction (3 comments)
You mean to say Newcastle actually has enforcement officiers…..maybe we need a judicial review into that rumour. Newcastle seems to have become a multi_plate,multi fare city with everyone doing their own thing as long as they get away with it. L [...]
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John dodds
2012-04-04 04:39:33
Photos (1 comments)
just to let you know E.C.M.L have told the drivers at central station we have a 12month contract, just waiting for the paper work to be posted out,they had promised us a 24 month contract, I think this is due to the 9 million pound refurbishment of [...]
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Central Station Drivers
2012-03-29 23:11:44
Is Northern Ireland a testing ground for future UK taxi law? (2 comments)
Salutations from over the sea. Great taxi site I will return for more. [...]
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Allen Ralon
2012-03-29 14:37:08
Locality Tests!?! What Locality Tests?? (60 comments)
f***in racist cun*, white drivers are worst! [...]
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ALAN MURRAY
2012-03-13 21:59:44
Taxi road rage video a YouTube hit (2 comments)
Just watched this Video CCTV & shocked at the level of Road Rage, but thought straight away of a 10CC Song called “Dreadlock Holiday” The laid back lifestyle of the Assaulted Gentleman, meant clearly it was not David Haye verses Chisora, although [...]
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Transport Manager
2012-03-13 08:14:22
PH Firm speaks out after vehicles are banned from council car parks (1 comments)
Well for once the Transport Manager cannot be blamed for this matter.

The Law is simple on this subject matter, but the problem is Council Staff working in Licensing, Planning & Highways clearly all over the country do not have the correct Qua [...]

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Transport Manager
2012-03-07 07:37:56
A Multi Billion Pound Organisation (1 comments)
Very Good Article, The problem we have in the North East is many Taxi Proprietors are the Sick, Lame & Lazy, who believe they do not need to invest in the future & therefore decide to allow silly give away prices to rule the Business Value of [...]
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Transport Manager
2012-03-06 07:06:18
Taxi firm Blueline’s licensing row rumbles on (18 comments)
Delboy,

There is case law regarding the renewal of licences after expiry.

I do not believe that Northumberland or any council has a specific policy on the point, but would chose to consider each on its own merits.

If you have Taxi Licence Pr [...]

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David Wilson
2012-03-01 19:46:39
Mystery Shoppers at The Coast (4 comments)
Central Private Hire Driver,

ha ha ha,

The Law is the Law, but when North Tyneside Council force you to travel back to Central`s Office, with its Off-street Parking Facilities, when you do not have another Hiring to go on to, then Central will [...]

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Transport Manager
2012-02-24 13:54:04
St Albans taxi drivers facing stiff competition (1 comments)
Council hide behind ‘Office of Fair Trading and Department of Transport reports on best practice’. They can re limit Taxis if they reallly want too. Demand a Halcro Unmet demand survey, that will show how many Taxis are required in St Albans….and r [...]
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Chelmsford Taxis
2012-02-23 12:42:57

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{ 3 comments… read them below or add one }

Veryconcernedphdriver November 19, 2010 at 4:22 pm

Im a newcastle private hire driver who lives in cramlington and i was disgusted last saturday when i finished my shift at around 4am at the moor farm roundabout there was a lady standing crying trying to flag down taxis so being concerned i pulled over she was going to blyth with her being so distressed i decided to take her i asked why she was crying she told me she got into a newcastle hackney carriage on grey st and asked the driver if £25 would get her to blyth he said it would and dropped her off there if the driver had no intention on taking her to her door why take her in the first place its just a case of absolute greed the lady was by herself in her 50s she says she goes out every saturday and has always managed to get home for £25 pound i told her next time make sure you get the plate number and just for the record i never charged she only went 5 mins up the road hope who ever it was reads this just makes you think how some people actually get badges these days

Reply

Tommy November 20, 2010 at 10:52 pm

Sounds like an advert for ‘Budget Taxis’ The radio does it better!

Reply

Veryconcernedphdriver November 21, 2010 at 12:12 pm

well i dont work for them and as you see i wasnt trying to advertize any taxi company you obviosly a hack driver if you cant look at something like that and think wat a c*** it happens all the time with hacks i know they have money to make but if a lady gets into the car and asks will £25 get her to blyth and he says yes ya dont expect to be hoyed out at moor farm roundabout what would you do if it was someone related to you

Reply

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